General Terms and Conditions of Sale

1. General Provisions

Any order for products placed with @BLOC SAS implies full and unconditional acceptance of these General Terms and Conditions of Sale, supplemented or amended by our specific terms and conditions, which shall override any conflicting clauses that may appear in purchase conditions, order forms, or other commercial documents.

2. Prices and Orders

Unless otherwise specified, prices are quoted for the proposed equipment excluding transportation costs. Prices are expressed in euros, exclusive of all taxes. Invoices will be increased by the taxes applicable on the date of delivery.

Orders become final only when confirmed in writing.

3. Specifications and Modification of Orders

The buyer must specify the exact quality and intended use of the ordered equipment.

Any modification or cancellation of an order placed by the buyer may only be considered if received in writing before the manufacturing of the parts or equipment has begun.

The company shall not be held liable for incidents occurring during the use of the equipment if it was not consulted, at the time of ordering, regarding the intended use of such equipment.

Similarly, the company shall not be held liable toward third parties to this sale; such liability rests exclusively with its customers.

4. Deliveries and Timeframes

Delivery times are indicated as accurately as possible but depend on the company’s supply and transportation capabilities and are provided for guidance only.

Any delays shall not entitle the buyer to cancel the sale, refuse the goods, or claim damages.

The company reserves the right to make deliveries in full or in part.

It is the responsibility of the recipient to inspect the condition of the goods and to make any usual reservations within the legal time limits and procedures with the carrier.

Any claim relating to a delivery not conforming to the order must be made immediately and confirmed in writing within eight days following delivery. Failing such claim, @BLOC SAS shall be released from any obligation toward its customer.

5. Returns – Procedures

Any return of goods must be subject to formal agreement between the company and the buyer. Any order returned without such agreement shall be held at the buyer’s disposal and shall not give rise to a credit note.

Any returned product must be sent back in its original packaging.

Any return accepted by the company will result in the issuance of a credit note in favor of the buyer, after qualitative and quantitative verification of the returned product.

Any return resulting from an error in product or reference in the buyer’s order shall be subject to a 10% price deduction, with a minimum deduction of €40.

6. Invoicing

Each delivery is accompanied by an invoice. The date the products leave our company shall be considered the invoice issuance date.

7. Payment

Payment terms are a maximum of 45 days end of month or 60 days net from the invoice date (in accordance with Article L.441-6 of the French Commercial Code as amended by Article 21 of the LME), less any deposit agreed between the parties at the time of ordering.

Deposits paid by the client do not constitute earnest money whose forfeiture would allow either party to withdraw from the sales contract.

Any late payment, after formal notice, shall give rise to late payment interest at a minimum rate equal to three times the legal interest rate applicable on the invoice date. Such interest shall accrue from the due date until full payment is made.

The buyer shall reimburse all costs incurred in the recovery of outstanding amounts, including the fees of court officers.

8. Warranty

@BLOC SAS guarantees the supplied equipment against defects in materials or workmanship for a limited period determined according to the type of equipment sold. The warranty period is stated in the quotation or in the user manual relating to the products sold.

The warranty applies only to new products manufactured by @BLOC SAS and is limited to the replacement of parts recognized as defective.

Any replaced part shall become the property of @BLOC SAS and must be returned within one month of replacement, failing which @BLOC SAS reserves the right to invoice the value of the replaced part.

Replacements carried out under warranty do not extend the initial warranty period.

To benefit from the warranty, the buyer must notify the company, by registered letter or email with acknowledgment of receipt, of any defect no later than three days after its discovery.

The warranty shall become void if the products have been modified or repaired by the buyer or third parties without the prior written consent of @BLOC SAS. This warranty excludes any payment of compensation.

The warranty obligations are personal to the buyer and shall cease once the equipment is transferred.

The warranty does not cover damage or accidents caused by the customer, such as negligence or abnormal use (including, in particular, any type of overload).

It also does not apply to normal wear-and-tear parts or consumables.

9. Retention of Title

Goods sold remain the property of @BLOC SAS until full payment of their price. However, the risks relating to the goods shall be transferred to the buyer or the carrier upon physical delivery of the products.

10. Jurisdiction

In the event of any dispute or claim relating to a supply or its payment, exclusive jurisdiction shall be granted to the Commercial Court of Angers, regardless of the terms of sale and the method of payment accepted, including in cases involving third-party claims or multiple defendants.